Please note that we can only process returns and refunds
for items purchased directly from Digital Meme.
- Within 30 days of receipt of your order, you may return
your purchased item for a full refund, exclusive of shipping,
provided they are in their original, unopened condition
with all seals and shrink wrapping intact.
- A defective DVD may be returned and replaced with the
same item after our testing confirms the defect. All DVDs
returned to us as defective will require testing to confirm
the defect or fault, when no defects or faults are detected
the DVD will be returned to you with shipping at your cost.
Please contact us at email@example.com to discuss any
problems you might have in playing your DVD. It has occurred
in the past that a DVD will not play on a particular DVD
player, but will work on others. We recommend that prior
to contacting us or returning the DVD that you try an alternative
player to establish the exact fault source. This problem
is usually an indicator of a unit requiring servicing.
Faults in discs will only occur at the same point in a disc
even when using different DVD players. If the fault experienced
is random (even in different players) this is another indication
that the player requires servicing.
- You will be notified of your refund via email once the
item is returned and verified as being in the original,
- You will be notified via email once a DVD is confirmed
as being defective to advise you that a replacement DVD
has been shipped at our cost.